01
Overview
49
Total Calls
Incoming + widget combined
0
Incoming Calls
0% of total volume
49
Widget Calls
100% of total volume
45
Notifications
Email alerts dispatched
57%
Calls Qualified
28 of 49 captured details
12%
Leads Captured
6 of 49 calls
100%
Booked vs Requested
1 confirmed of 1 requests
18%
Urgent Calls
9 of 49 flagged
0:37
Avg. Call Duration
Minutes per call
3:42
Highest Duration
Voice · Jul 06
02
Call Volume
Daily Call Volume — Last 30 days
Incoming calls vs widget calls across the period
Peak Call Hours
Average calls per hour across the period
Calls by Day of Week
Which days drive the most volume
Call Duration Distribution
How long callers stay on the line
03
Leads & Bookings
Conversion Funnel
Caller journey from call to confirmed booking
Booking Conversion Rate 2.0% — calls to confirmed booking
Lead Intent Breakdown
What callers needed when they called
Urgency Distribution
How the agent classified each call
04
Notifications
Notification Volume by Week
Email + Urgent alerts dispatched
45
Total sent
45
Email
9
Urgent alerts
05
Common Caller Requests
Top Keywords & Phrases
Most frequent terms extracted from call transcripts
06
AI Analytics Summary
Demo handled 49 calls over the last 30 days, nearly all from your widget (49/49). You captured 6 leads and 28 qualified conversations, but only 1 booking resulted — a 2% conversion from calls to booked appointments. The data skews heavily toward Friday (23 calls), suggesting a weekend rush or end-of-week decision-making pattern worth understanding.
Watch
Booking conversion stuck at 2%
28 qualified leads but only 1 booking. That's 27 qualified prospects not converting. Review call recordings: are callers deciding elsewhere or hitting objections?
Trend
Friday spike, weekend quiet
23/49 calls on Friday, zero on Sunday. Customers decide end-of-week. Consider staffing/follow-up differently—don't let Friday leads go cold over the weekend.
07
Recent Call Log
| # | Caller | Date / Time | Duration | Request | Urgency | Booked |
|---|---|---|---|---|---|---|
| 1 | Voice | Jul 23 · 23:29 | 2:56 | The caller inquired about VoiceForge Pro's services. The AI agent began explaining | Low | No |
| 2 | Voice | Jul 23 · 23:18 | 1:02 | The user called to book a 30-minute HVAC service appointment for July 24th at 9: | High | No |
| 3 | Voice | Jul 21 · 13:18 | 0:37 | The AI, Demo from VoiceForge Pro, introduced itself as an AI voice agent platfo | Low | No |
| 4 | Voice | Jul 21 · 10:01 | 0:24 | The call began with the AI introducing itself and offering assistance. The user | Low | No |
| 5 | Voice | Jul 15 · 18:14 | 2:52 | The caller inquired about VoiceForge Pro's capabilities, asking what the platfor | High | No |
| 6 | Unknown | Jul 13 · 07:05 | 0:00 | Low | No | |
| 7 | Voice | Jul 11 · 10:05 | 0:52 | The user initially had difficulty hearing the AI and adjusted their volume setti | Low | No |
| 8 | Voice | Jul 10 · 16:18 | 0:43 | The user, John Doe, requested an urgent callback and provided their phone number | High | No |
| 9 | Voice | Jul 10 · 16:16 | 0:29 | The caller inquired about VoiceForge Pro's services. The AI agent began explaini | Low | No |
| 10 | Unknown | Jul 10 · 16:15 | 0:00 | Low | No | |
| 11 | Unknown | Jul 10 · 16:14 | 0:00 | Low | No | |
| 12 | Unknown | Jul 10 · 16:14 | 0:00 | Low | No | |
| 13 | Voice | Jul 10 · 16:13 | 0:36 | Miller Norton Pool called VoiceForge Pro to request a callback. They provided th | High | No |
| 14 | Voice | Jul 10 · 15:47 | 0:20 | John called VoiceForge Pro requesting a non-urgent callback. The AI assistant (F | High | No |
| 15 | Unknown | Jul 10 · 15:46 | 0:00 | Normal | No | |
| 16 | Unknown | Jul 10 · 15:46 | 0:00 | Normal | No | |
| 17 | John | Jul 10 · 15:22 | 0:19 | The call was initiated by an AI assistant named Demo from VoiceForge Pro offeri | High | No |
| 18 | Unknown | Jul 10 · 13:34 | 0:00 | Normal | No | |
| 19 | Unknown | Jul 10 · 13:31 | 0:00 | Normal | No | |
| 20 | Unknown | Jul 10 · 13:12 | 0:00 | Normal | No | |
| 21 | Unknown | Jul 10 · 13:07 | 0:00 | Normal | No | |
| 22 | Unknown | Jul 10 · 13:06 | 0:00 | Normal | No | |
| 23 | Unknown | Jul 10 · 10:53 | 0:00 | Normal | No | |
| 24 | Unknown | Jul 10 · 08:06 | 0:00 | Normal | No | |
| 25 | Voice | Jul 09 · 16:14 | 0:44 | Asked what makes VoiceForge Pro unique | Low | No |
| 26 | Unknown | Jul 09 · 05:50 | 0:00 | Normal | No | |
| 27 | Unknown | Jul 09 · 05:50 | 0:00 | Normal | No | |
| 28 | Unknown | Jul 09 · 03:01 | 0:00 | Normal | No | |
| 29 | Unknown | Jul 09 · 02:25 | 0:00 | Normal | No | |
| 30 | Voice | Jul 09 · 02:25 | 0:44 | An AI from VoiceForge Pro initiated the call, offering assistance to the recipie | Low | No |
| 31 | Unknown | Jul 09 · 02:23 | 0:00 | Normal | No | |
| 32 | Unknown | Jul 09 · 02:22 | 0:00 | Normal | No | |
| 33 | Unknown | Jul 08 · 23:51 | 0:00 | Normal | No | |
| 34 | Voice | Jul 08 · 14:32 | 0:46 | Caller did not respond after greeting | Low | No |
| 35 | Unknown | Jul 07 · 03:56 | 0:00 | Normal | No | |
| 36 | Voice | Jul 06 · 23:57 | 1:44 | Inquire about VoiceForge Pro's services, including its capabilities, voice cloni | Low | No |
| 37 | Voice | Jul 06 · 23:24 | 2:45 | The AI repeatedly attempted to offer assistance with VoiceForge Pro services, bu | Low | No |
| 38 | Voice | Jul 06 · 23:21 | 0:15 | The call began with an AI from VoiceForge Pro greeting the customer. However, th | Low | No |
| 39 | Voice | Jul 06 · 17:32 | 3:42 | Wanted to learn how to use VoiceForge Pro app, connect it to landline with Orido | Low | No |
| 40 | Voice | Jul 06 · 13:17 | 0:29 | Caller ended call immediately without stating a request | Low | No |
| 41 | John Doe | Jul 04 · 08:43 | 0:51 | Caller wants to discuss pricing and requests a callback. | Low | No |
| 42 | John Doe | Jul 04 · 00:23 | 0:58 | Caller requested a callback for better pricing information. | High | No |
| 43 | Voice | Jul 03 · 23:28 | 0:27 | The user urgently requested a callback to discuss better pricing. The AI offered | High | No |
| 44 | Voice | Jul 03 · 23:28 | 1:08 | The user, John, called to inquire about VoiceForge Pro and requested a callback | Normal | No |
| 45 | Voice | Jul 03 · 23:11 | 1:10 | The user called to urgently open accounts and inquire about special pricing, req | High | No |
| 46 | Voice | Jul 03 · 23:09 | 1:07 | The user inquired about opening an account, obtaining a phone number, and settin | Normal | No |
| 47 | Voice | Jul 03 · 22:20 | 0:42 | The user called VoiceForge Pro to inquire about their services and how to open a | Normal | No |
| 48 | Voice | Jul 03 · 22:19 | 1:08 | John Doe contacted VoiceForge Pro seeking assistance with connecting a phone num | Normal | No |
| 49 | Voice | Jun 30 · 10:01 | 0:33 | The user asked about voiceforge pro's services and how to get started. Forge identified i | Normal | No |